Support

Professional support

Of course, an extensive help function is available in our software. At the same time, as far as we’re concerned, that’s just the basics. Our software is top-notch, and so is the support we provide. We are continuously working on improving our software, for which we are always in dialogue with our customers. And do you have specific questions? Then a professional employee is ready for you.

FAQ: online knowledge base

Our answers to specific customer questions are probably also very interesting for you. We’ve collected those questions, collected the best answers and bundled them online for you. Search our online knowledge base for the subject you want to know more about, then chances are you will immediately find a suitable answer.

Ask your question digitally

Can’t find the answer to your question online? Ask us your question digitally. Use the Help function in the software. We will create a digital ticket for you. You can follow its status with the Tracker. We will answer your question within 4 hours during office hours.

Telephone helpdesk

Would you rather have an employee on the line? Then call our helpdesk. We can be reached on telephone number 085 808 51 65.

Trainings

We regularly organize training sessions to help you get the most out of our software. If you contact us, we will be happy to tell you more about it.

Let us view your computer live

Sometimes watching live with you works the fastest. Download the Nostradamus Teamviewer for your system and let us take a look with you right away.

Teamviewer Host:

Your support
data

IP-adres:
90.145.214.12, 139.162.128.243, 139.162.128.243

Hostname:
nostradamus.nu

User-Agent:
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.192 Safari/537.36

Contact

Other questions about our support?

Feel free to contact us for all your questions, we will be happy to assist you.

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